Terms & Conditions

The Indian Hotels Company Limited ("Medicare Hospital") – Global Privacy Policy

At Medicare HospitalL, its affiliates and subsidiaries (hereinafter collectively referred to as “Medicare Hospital”, “we” or “us” or “our”), we endeavor to provide our guests outstanding services and experiences in our hotels and luxury residences around the world. We value your business and your faith in us in delivering you a superior level of service.

We recognize that privacy is important to our guests, and hence our Global Privacy Policy explains our practices regarding personal information we collect when you visit or use our hotels, restaurants, bars, spas, salons, etc. and our website, mobile applications, or other online products and services or when you fill up a form and become member of our loyalty programs. We shall protect your personal data, to keep it secure as per applicable privacy and data protection laws.

It also describes the purposes for which we collect that personal information, the other parties with whom we may share it and the measures we take to protect the security of your data. It also tells you about your rights and choices with respect to your personal information, and how you can contact us about our privacy practices.

You are advised to carefully read this Privacy Notice before using or availing any of our products and/or services.

1. Data

personal information, including sensitive personal information and special category personal data (as defined under Data Protection Laws) about you, which we collect, receive or otherwise process in connection with your use of our stores, website and/or mobile application.

DEFINITIONS

In this Privacy Notice, the following definitions are used:

Cookies

a small file placed on your device by our website or mobile application when you either visit or use certain features of our website or mobile application. A cookie generally allows a website or mobile application to remember your actions or preference for a certain period of time.

Data Protection Laws

any applicable law for the time being in force relating to the processing of Data.

Partners

select third parties (including Tata Group Entities) with whom we have contracts for the businesses described in this Privacy Notice.

Service Providers

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2. HOW WE COLLECT DATA

We collect Data in the following ways:

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You can make choices about our collection and use of your Data. For example, you may want to access, edit or remove your Data on our website or mobile application. When you are asked to provide Data, you may decline. For more information, please see the section below, titled “Your Rights and Choices”.

3. WHAT DATA DO WE COLLECT ABOUT YOU

This Data includes, without limitation, the following categories:

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Other information (which may include special category personal data): Age, sex, date of birth, marital status, nationality, details of government identification documents provided, occupation, ethnicity, religion, travel history or any other personal information provided in responses to surveys or questionnaires.